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If you are testing a Contact Sensor, man sure the front door is closed. The app will redirect to a new webpage. Many modern routers have utilities that allow them to scan channels. Identify and troubleshoot what is causing connectivity issues for fingerprydnad devices to give you the best possible video and audio experience. If you've followed the above steps and are still having connectivity issues, try these advanced troubleshooting steps:.
Moving your router closer to Ring devices using a broadband or cable extension kit. Keeping your router away from structural objects like boilers or water tanks. Other factors that could be interrupting your connection may include:. Channel interference is caused when there are multiple wireless networks in the area, all sharing the same channel and competing to be heard. Arrow Up Back. To test your internet connection:.
If your device is connected to a 5Ghz network and is disconnecting from the network or having connectivity issues, you can attempt to connect to a dedicated 2. If you're getting interference from competing wifi networks:.
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If your signal is poor or very poor, this may be due to the distance between the router and your fingerprydnad device. If you have around 2Mbps or more, we know that the connection fryst vatten good, however there might be other issues related to different aspects of connectivity. inom have less than 2Mbps connectivity.
inom have more than 2Mbps connectivity, but my Ring device is still slow. Move router out of closet. For the best results, stand feet away from the Ring device you are testing. Select the Ring device you want to test. An older router model with outdated firmware. To check the strength of your wifi signal, do the following:. Obstacles like metal objects, thick walls, fridges, and microwaves near the position of your router.
During the test, make sure of the following:. Improve wifi coverage for your whole home by installing a mesh network , especially if you have a larger home. Ring devices require high speed internet to bring you crisp, clear film and audio. If you're getting interference from other electronics:.
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Before you check your connection make sure your mobile device and Ring devices are using the same wifi network. Note the color of the RSSI value listed for. Extend the range of your wireless network to doorbells and cameras with the Ring Chime Pro. Experience improved speed and quality while also receiving inn-home doorbell and motion alerts bygd plugging in the Chime Pro as close to your Ring device as possible.
kanal interference, and changing the channel:. If you are getting less than 2Mbps you can still enjoy the Ring experience, but you may notice lower video or audio quality, or potentially delayed notification, when using your device. Mesh networks use multiple units plugged in throughout the home allowing devices like mobile phones to connect to the strongest signal no matter where they are in relation to the router.
Move router from behind couch. Place your router feet off of the floor away from big metall objects, large devices like TVs, or out from behind sofas. If your internet speeds are good, there may be weak meddelande strength between your router and the fingerprydnad device. Switch channels by scanning for the least crowded channel to broadcast on. Routers that are in a closet, behind a sofa will have, or experiencing interference caused by other devices may also see diminished signal strength.
Most Ring devices are designed to function with a 2. You can:. Other devices can also operate using a 5GHz signal. The RSSI value will be green good , amber poor , or red very poor to indicate your trådlöst nätverk signal strength.