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See Calculating Volumetric Weight for details. A-Z of shipping. What is the volumetric weight and how is this calculated? Shipping documents Download commercial invoice and consignment note templates and avoid unnecessary delays. Your customer's enquiry must include the consignment number, delivery address and re-delivery date. Shipments that travel outside the European Union must be accompanied by a commercial invoice.
You can also visit the How to pack section for tips about how to pack your goods in the most efficient way. Shipping tools. If the driver has attempted delivery to your customer and left a card, your customer should use the Re-delivery Service. If the driver has not yet attempted delivery or your customer does not have the re-delivery card, they should us contact us. Please refer to the How to ship internationally section for more details on how to handle customs and find out more about export control.
Shipping guide. We calculate both the actual physical weight and the volumetric vikt of your shipment. The 9-digit shipment number also called waybill or consignment number fryst vatten located on the left side of the invoice, about 3cm below the customer number. Consignments may also attract surcharges for additional services. Get your shipping documents. Prices are based on the weight, volume, service and destination of your shipment.
More docs and handy guides Cases and guides on surcharges, customs, dangerous goods, accreditations, as well as advice specific to your industry. Support The source for any answer you need. Can you tell me when my shipment will be delivered? Top 10 FAQs.
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Where can I find the shipment consignment on my invoice? Is my consignment covered by insurance? Send a message. Some items are considered documents and may not require a commercial invoice. Our standard liability for any loss, damage are outlined within our Terms and Conditions. See dangerous goods for a list of items are restricted bygd legislation or regulations, which can only be shipped under appropriate conditions.
See all FAQs. To determine volumetric weight, first calculate the volume of your package and then multiply this figure by the relevant conversion factor. Additional insurance can also be purchased. Cases and guides on surcharges, customs, dangerous goods, accreditations, as well as advice specific to your industry. How can my customer rearrange a delivery of the shipment? How are prices calculated? Relevant links.
Select a topic. Making a claim. Simply select the insurance option when booking online or let customer service know when arranging your booking. The higher of the two determines the price. How do I prepare an international shipment?
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Note: Orders can only be re-delivered between Monday and Friday. Which goods are considered dangerous or hazardous goods? Download commercial invoice and consignment note templates and avoid unnecessary delays. What is a commercial invoice? For more information, feel free to contact us. Contact us.